Shipping policy
Free Air Shipping Restrictions
Free air shipping offer is applicable only on orders including speakers over $699 Only in the 48 contiguous states (excludes Alaska, Hawaii, and Puerto Rico). No coupon required. Air shipping method must be selected at checkout. No adjustments on previous purchases. Shipments are subject to UPS on-time performance and availability. Extra processing time may apply. Orders over 150 lbs do not qualify for 2nd Day Air shipping.
Free Ground Shipping Restrictions
Free shipping offer is limited to standard ground shipping and is valid only in the 48 contiguous states of the United States. Sorry, free ground shipping is not available for shipments to Alaska, Hawaii & Puerto Rico. Shipments are subject to UPS on-time performance and availability.
General Shipping Information
- Expedited shipping options are available at an additional cost.
- We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.
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Shipments are subject to UPS on-time performance and availability.
Actual delivery dates include processing time. Please see the stated delivery dates when placing your order. - Orders weighing over 150 lbs will not qualify for expedited shipping services and will ship with our standard ground service.
When Can I Expect My Package?
- If an order contains Preorder/Backorder and in-stock items, in-stock items will ship first and Preorder/Backorder items will ship when available.
- To know when your in-stock package will arrive, visit the shopping cart during checkout at the "Shipping step”.
- The delivery estimation message calculates the delivery date based on your "zip code”. Please note that some orders may be delayed in processing if they require further inquiry from our customer service team.